The Moderator dashboard makes it easy to see ideas that need attention. Moderators will only see ideas in challenges they are a moderator for, making it even quicker to:
Approve ideas pending moderation
Advance ideas through funnel phases
Approve ideas in milestone challenges
Apply status labels
Comment and vote on ideas
Review reported ideas
If you'd like more information about the moderator role, take a look at our help guide here.
Finding the dashboard
To go to the dashboard, click the Moderate Ideas icon in the top right corner of the page:
In this article
Ideas can be filtered using a number of different options allowing moderators to see ideas that need specific actions. The filters allow you to refine your search by:
Good to know
Once you start to apply filters to your search, you'll see an 'X' appear to the right of the filters which can be clicked to reset your search filters to default.
Searching for ideas
To search for a specific idea, use the search function at the top right of the filter menu. You can search for an idea using keywords from the title or description.
Filter by Status
To help refine each search, the Status tab (which displays All actionable ideas as default) allows you to filter ideas into the following categories:
All actionable ideas
This is the default display which shows all ideas which need moderator attention. This includes the following options, which can also be selected individually:
Ideas that you have never visited the idea page for. Loading the idea page from anywhere in the community counts as reading the idea.
Edited by author
Ideas that have been changed in some way. This includes making general changes to content/images as we as editing ideas to answer refinement questions in milestone challenges.
Displays ideas that have not yet received any votes
Displays ideas that have not yet received any comments
No status label
Displays ideas that have not yet received a Status label
Ideas that have been removed from a challenge by any moderator in the community.
All ideas in the community
Filtering by Date
If you'd like to view ideas from a specific time period, you can filter ideas into the following time frames:
Within 7 days
Within 30 days
Filtering by Challenge
This will present all challenges in the community where users have moderator permissions. To filter by challenge simply tick the checkbox next to the challenge title you would like to view:
You can select as many filters as you need and reset your selected by clicking Clear All.
Filtering by Theme
If themes are being used in your community, you can refine your selection to view any ideas that have a theme applied to them. You can select multiple themes by selecting the checkbox next to each theme you would like to view :
Themes will appear on the idea in the bottom right corner of the idea listing image:
Filtering by Status Labels
If your community uses status labels, these will appear in the Status Label drop-down list. You can select as many filters you'd like to see:
Viewing ideas in the Moderator Dashboard
You can sort the ideas in many ways such as by when they were posted, how many votes or comments they have or the amount of votes that they have. If you click on the drop-down box next to SORT BY you will see all options by which you can sort ideas currently shown on the dashboard.
When viewing ideas in the dashboard, moderators will be able to instantly spot 'unread ideas' which will be highlighted with a grey box around them:
Good to know
Unread ideas are ideas that you have never opened; Opening the idea from anywhere in the community counts as reading the idea.
Easy to read statistics show moderators idea stats, allowing them to see idea engagement:
The stats are represented as icons with the following meanings:
Thumbs up: How many votes the user has received
Speech bubble: How many comments have been posted on the idea
People icon: How many users have subscribed to the idea
Eye: How many time the idea has been viewed.
So that you can manage ideas, each one has options which can be accessed by the More menu in the top right of the idea:
Here you'll find the following options :
Opens the idea in a new tab.
Opens the idea on the comments section ready for you to participate in the idea.
Opens the submission form allowing you to make edits to the idea.
Moderators can add a status label (e.g. under review, adopted, or a custom status label) to ideas. The status label is visible to both the idea author and the community. See our Using idea status labels guide for more information.
Moderators can remove ideas, or stop further comments or votes (or both) from being submitted. You can learn more in our Changing the moderation status help guide.
When displayed in list form, ideas will offer quick actions such as Approve, Edit, Open, which will appear depending on the status of the idea:
Pending / Reported
Review to advance /
Unread / Edited /
No status labels
Moderating ideas in bulk
If moderators need to action several ideas at the same time, this can be done by hovering over the idea to show the check circle in the top right of the page:
This will reveal the bulk moderation options above the ideas:
From here you will be able to:
Add a Status Label
Change the Moderation Status
Good to know
When moderating in bulk, you can't add ideas from different challenge types to your selection; If you select an idea from a Milestone challenge, ideas from other challenge types cannot be selected
Changing the moderation status
Should you need to, you can change the Moderation status of an idea using any of the following options:
Clear: Clears any moderation status already applied to the idea.
Closed: Stops further votes and comments from being added to the idea.
Closed comments: Stops users posting comments.
Removed: Ideas that are removed are no longer visible to users, but can still be seen by admins and moderators
You can learn more about changing the Moderation status of an idea in our Changing the moderation status of an idea guide.
Adding a Status label
Once you have selected your chosen ideas, you can add status labels to them. Click Status labels to show the idea status label and then add or remove status labels as you wish.
To learn how to add and remove status labels, check out our Applying idea status labels guide.