Advice and answers from the MedalliaCrowdicity Team
Introducing Crowdicity
Getting started, user permissions and the administrator menu.
Understanding challenges & ideas
Understanding challenges, posting ideas and comments, voting.
Managing your profile
A guide to your profile: activity, private messaging and editing your profile info.
Managing your Crowdicity account
How to reset your password, deleting your account, changing your settings.
Using Crowdicity on your mobile
Posting ideas, voting on ideas, viewing your profile
Feature release notes
Quarterly release notes
Training videos
Detailed video guides for administrating Crowdicity.
Challenge management
Organising challenges and customising the challenge directory page using the new challenge editor.
User management
Inviting and removing users, changing user permissions, custom user groups.
Design
Adding your logo, changing the background, branding your community.
Pages CMS
Adding custom pages, changing text on the home page, changing the navigation menu.
Email management
Sending emails to users, email campaigns, automated emails.
Surveys
Creating and editing surveys, understanding survey results.
Gamification
Understanding points and leaderboards, resetting points, creating and awarding badges
Community settings
Privacy and access, social media settings, adding languages.
Analytics
User information, downloading reports, challenge statistics.
Moderating ideas
Editing and moving ideas, approving ideas and idea status labels
Blog
Editing the blog page, creating and editing blog posts, blog author permissions.
Technical information and support
Information on whitelisting Crowdicity, active directory (SSO), and custom urls.
Integrations
User Created Challenges