Crowdicity support guides

For users

Understanding challenges & ideas

Understanding challenges, posting ideas and comments, voting.

11 articles

Managing your profile

A guide to your profile: activity, private messaging and editing your profile info.

7 articles

Managing your Crowdicity account

How to reset your password, deleting your account, changing your settings.

8 articles

Using Crowdicity on your mobile

Posting ideas, voting on ideas, viewing your profile

11 articles

For administrators and moderators

Feature release notes

Quarterly release notes

4 articles

Introducing Crowdicity

Getting started, user permissions and the administrator menu.

3 articles

Challenge management

Organising challenges and customising the challenge directory page.

22 articles

User management

Inviting and removing users, changing user permissions, custom user groups.

11 articles


Adding your logo, changing the background, branding your community.

11 articles

Pages CMS

Adding custom pages, changing text on the home page, changing the navigation menu.

11 articles

Email management

Sending emails to users, email campaigns, automated emails.

5 articles


Creating and editing surveys, understanding survey results.

4 articles


Understanding points and leaderboards, resetting points, creating and awarding badges

6 articles

Community settings

Privacy and access, social media settings, adding languages.

21 articles


User information, downloading reports, challenge statistics.

8 articles

Moderating ideas

Editing and moving ideas, approving ideas and idea status labels

13 articles


Editing the blog page, creating and editing blog posts, blog author permissions.

4 articles

Technical information and support

Information on whitelisting Crowdicity, active directory (SSO), and custom urls.

10 articles