Microsoft Teams integration allows users to post ideas from directly within Teams. All posted ideas are sent to a designated challenge on your community. Authors can then get feedback and notifications on their ideas via messages from Crowdicity.


ADMINS: Installing your Crowdicity app to your Teams workspace

Note: If you have already installed the Crowdicity app to your Teams workspace, you must uninstall it before following these steps. If you are experiencing any issues with setup, we recommend you uninstall the app and restart these steps.

The first step is to enter your Teams Tenant ID into your Crowdicity community. You must be an admin to do this.

Finding your Microsoft Teams Tenant ID

Press the "Teams" button on the left side of the Teams window. Find the team you are using your Crowdicity community with, and right click it to open the menu. Select "Get link to team".

In the pop-up that appears, find the part near the end after "tenantId=" and select it. Right click the selection and choose "copy".

Configuring Crowdicity

Go to "Community Settings" and then click the "Integrations" tab. Scroll down until you see the Teams integration settings.

Select "Enabled", and paste your Teams Tenant ID into the box. You must also choose a challenge that you want all Teams-submitted ideas to be posted to.

Then click "Save changes" at the bottom.

Please allow at least a minute before continuing, while the updated settings are applied.

After a minute, you should install the Crowdicity app to your Teams workspace.


Using the Crowdicity Teams App

Once installed, the Crowdicity Teams App is very simple to use. To submit an idea, select the Crowdicity application below the message box.

You'll then be invited to enter a description for your idea, and add a title if you want. The idea will then be sent to Crowdicity.

If you're a first-time user of the app, you'll be invited to connect your Teams and Crowdicity accounts by following some simple on-screen prompts.

Managing Notifications

After your idea has been posted, you may receive messages from Crowdicity about how the app is doing. You'll be notified about comments, votes and other interactions on the idea. You can manage how Crowdicity notifies you by managing your preferences in Crowdicity. Alternatively, you can get a direct link to your notifications settings by selecting the "Notifications" option from the Crowdicity icon in Teams.

Getting Help

You can view help information about the app by selecting the "Help" option from the Crowdicity icon in Teams.

You can view the Crowdicity privacy policy here.

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