Recovering your password on a mobile

If you forget your password, you can reset it at any time. 

Simply follow these instructions:

1
On the log in screen, tap  Forgot my Password.
2
Type in the email address that you used to register your Crowdicity account. 
3
Tap Send reset request. Once you have sent the request, the screen will refresh and you will be notified that the email has been sent.
4
An email will be sent to your address, follow the instructions in the email to reset your password. If you haven't received the password reset email within 15 minutes, please check your spam/junk folder. 

Good to know

For security and privacy reasons, Crowdicity Community Owners, Administrators or Moderators cannot see your password or reset it for you. 

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