To set up single sign on for your Crowdicity community, the team that manages your database will need to set up a connection between the database and your Crowdicity community.

Please note that someone who is technically capable will need to configure your community settings. If you are unable to do this yourself, you will need to provide administrator rights to someone who can do the set up for you.

Help guides are available for configuring single sign-on for some identity providers.

More general information on the SAML assertions required by Crowdicity can be found here:

If you or your technical team run into any difficulties, get in touch with us at help.medallia.com with details of your community and the type of connection you're trying to establish.