There are two main user types in Crowdicity: administrators and users. You can choose to give users certain permissions to make them moderators in challenges or blog editors, which allows them to make changes to ideas or blog posts, but only administrators are able to change the community settings.

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Administrators have control over what the community looks like, who has access to it and what users can engage with when they log in to the community. In short Administrators are responsible for the set-up and day-to-day running of a Crowdicity community.

Administrators are the only users who can see the Crowd Management menu, this menu provides access to the settings for your community. The Crowd Management menu is the black bar above the navigation menu; it disappears when you scroll down the page and will reappear if you begin to scroll up again. You are only able to access the Crowd Management menu from a desktop computer, not a mobile device.

To learn more about the settings available in each area of the menu, our Crowd Management Menu help guide explains the menu and has relevant links to help guides for each area.

Moderators are users who have been given special permissions within a challenge, they are able to edit, move and approve ideas. When an administrator creates a challenge and gives moderator permissions to a user, they are a moderator for that challenge only; moderators are assigned on a challenge by challenge basis.

Moderators can:

The purpose of moderators is to manage the ideas in a challenge: to remove duplicate or offensive ideas, to promote good ideas and to advance ideas through the stages of a challenge as appropriate. To learn more about making user moderators in a challenge, please see our guide to editing challenge access.

If you use the blog feature in your community, you can allow users to edit and/or write blog posts. If a user is a Blog Editor, they can write blog posts, edit them and also edit the categories on your blog. Blog authors can write blog posts, and can only edit their own posts.

Only users who are blog editors or authors can write blog articles, other users can comment on blogs or subscribe to them but cannot write their own.

You can add blog permissions to users in the User Management area of the Crowd Management menu.